Return and Refund Policy for Digital Products

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1. Introduction

 

This Return and Refund Policy governs the use of digital products sold by Graphite LLC. We value your satisfaction and strive to provide you with the best digital products. However, we understand that there may be circumstances where you may need to request a return or refund. Please read this policy carefully to understand your rights and responsibilities.

 

2. Eligibility

 

We offer a 7-day return and refund policy for digital products. To be eligible for a return or refund, you must meet the following criteria:

• You have made the purchase directly from www.wisenpicky.com or our authorized sales platforms.

• Your request for a return or refund is made within 7 days from the date of purchase.

• You substantiate your reasons for return.

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3. Non-Refundable Products

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Certain digital products may be non-refundable. These include, but are not limited to:

• Customized digital products.

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4. Refund Process

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If you are eligible for a refund, please follow these steps:

• Contact our customer support and provide proof of purchase.

• Our team will review your request and, if approved, initiate the refund process.

• Refunds will be processed to the original payment method, and it may take up to 14 business days for the funds to be credited to your account.

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5. Contact Us

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If you have any questions or need assistance regarding returns and refunds for digital products, please contact us.

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6. Changes to this Policy

 

We reserve the right to update or modify this Return and Refund Policy at any time. Any changes will be posted on our website with the effective date.

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7. Disclaimer

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Graphite LLC strives to provide high-quality digital products. However, we do not guarantee that our digital products will meet your specific requirements. The use of our digital products is at your own risk.

 

8. Acceptance of Policy

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By using our digital products, you acknowledge that you have read and understood this Return and Refund Policy. Your continued use of our products implies your acceptance of the terms outlined herein.